Your privacy is not a regulatory checkbox at pk111 — it is a genuine commitment that shapes how every team member handles your data every single day. This Privacy Policy explains exactly what personal information pk111 collects, why it is collected, how it is used, and the rights you hold over your own data.
Before you read the legal detail, here are the core principles that guide how pk111 handles all user data across Pakistan and beyond.
pk111 collects only the personal information that is strictly necessary to operate your account, process transactions, and comply with regulatory requirements. We do not collect data for the sake of collecting it.
All personal data held by pk111 is protected by 256-bit SSL encryption in transit and AES-256 encryption at rest. Access to personal data within our systems is strictly role-limited and logged for audit purposes.
pk111 does not sell, rent, or trade your personal information to unaffiliated third parties. Full stop. Your data is used to serve you — not to monetize you through advertising networks or data brokers.
Every category of data pk111 collects is associated with a clearly stated purpose. This Privacy Policy explains each purpose in plain language. pk111 will not use your data for purposes not disclosed here without your explicit consent.
pk111 retains personal data only for as long as it is needed to fulfil its stated purpose or meet a legal obligation. When that period expires, data is securely deleted or anonymised in accordance with our Data Retention Schedule.
You have meaningful rights over your personal data held by pk111 — including the right to access, rectify, restrict, and in certain circumstances erase your information. Requests are processed within 30 days of receipt.
This Privacy Policy applies to all personal data collected by pk111 when you visit the pk111 website, register an account, place bets, use live casino services, communicate with our support team, or interact with any pk111 feature. By registering a pk111 account and using the platform, you acknowledge that you have read this policy and consent to the data practices described herein.
1.1 pk111 (referred to in this policy as "pk111", "we", "us", or "our") is the operator of the online gaming and sports betting platform accessible at pk111.lat. pk111 is the data controller responsible for personal data collected through the platform.
1.2 pk111 is a platform specifically built for Pakistani players, offering cricket betting, live casino games, slot games, fishing games, and sports events betting — all denominated in Pakistani Rupees (PKR) and accessible via local payment methods including JazzCash and EasyPaisa. This focus on Pakistani users informs every aspect of how pk111 approaches data handling, including localized payment data processing and mobile-first account management.
1.3 For any data-related enquiries, please contact pk111's Data Protection team using the contact details provided in Section 14 of this policy. All communications must be directed through the channels specified and not through social media or unofficial channels.
pk111 is the sole data controller for all personal data processed through the pk111.lat platform. All data subject rights requests and privacy enquiries should be directed to pk111's support team as detailed in Section 14. Contact is by plain-text email only — not a clickable link — at [email protected].
2.1 pk111 collects personal data from Users through the following channels: account registration, KYC verification, deposit and withdrawal transactions, gameplay activity, customer support interactions, and voluntary participation in promotions or surveys. The categories of data collected are described below.
This category of data is collected at registration and during KYC verification and is required to establish your identity, confirm your age as 21 or older, and comply with our anti-money laundering obligations.
Transaction data is collected to process deposits and withdrawals, detect fraud, comply with AML obligations, and generate your account statement on request.
Technical data is collected automatically when you access pk111 and is used to maintain platform security, detect suspicious login activity, prevent fraud, and optimize the platform for Pakistani mobile users.
pk111 records all gameplay activity associated with your account, including game rounds played, bet amounts, win/loss records, betting markets accessed, and bonus usage. This data is used to detect problem gambling patterns, resolve disputes, comply with regulatory reporting requirements, and personalize your pk111 experience where you have consented to personalization.
When you contact pk111 support via live chat or email, we record those communications for quality assurance, staff training, and dispute resolution purposes. Communication records are retained for up to three years from the date of the interaction.
3.1 pk111 uses your personal data only for the purposes listed in the table below. We will not repurpose your data for any use not disclosed here without first obtaining your explicit consent or where required by law.
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account creation & management | Identity, contact, technical | Contract performance |
| Age & identity verification (KYC) | Identity, CNIC, selfie photo | Legal obligation |
| Processing deposits & withdrawals | Financial, transaction | Contract performance |
| Anti-money laundering monitoring | Financial, transaction, identity | Legal obligation |
| Fraud detection & prevention | Technical, transaction, gameplay | Legitimate interest |
| Responsible gaming monitoring | Gameplay, financial | Legal obligation / legitimate interest |
| Customer support delivery | Identity, communication | Contract performance |
| Promotional communications (opted-in) | Contact, gameplay | Consent |
| Platform analytics & improvement | Technical, gameplay (anonymised) | Legitimate interest |
| Regulatory reporting | Identity, financial, transaction | Legal obligation |
4.1 pk111 processes personal data only where a lawful basis exists under applicable data protection law. The following legal bases are relied upon, as referenced in the purpose table in Section 3:
5.1 pk111 uses cookies and similar tracking technologies on its platform. A cookie is a small text file placed on your device when you visit pk111. The following categories of cookies are used:
5.2 You may manage cookie preferences through your browser settings. Note that disabling non-essential cookies will not affect your ability to use the core pk111 platform, though some personalization features may be impaired.
Most pk111 users in Karachi, Lahore, Faisalabad, and across Pakistan access the platform via mobile browser. On mobile devices, cookie management is handled through your browser's privacy settings. Essential cookies remain active regardless of preference settings to ensure your login session remains secure.
6.1 pk111 does not sell, rent, or trade your personal data to unaffiliated third parties. Data is shared with third parties only in the following limited and controlled circumstances:
6.2 All third parties with whom pk111 shares personal data are subject to contractual data processing agreements that require them to handle pk111 user data in accordance with applicable data protection standards, use data only for the stated purpose, and implement appropriate technical and organizational security measures.
7.1 pk111's servers and some of its third-party service providers may be located outside of Pakistan. Where personal data is transferred internationally, pk111 takes steps to ensure that appropriate safeguards are in place, including contractual protections and technical security measures consistent with industry standards for online gaming operators.
7.2 Where data is transferred to game software providers, payment processors, or KYC partners operating outside Pakistan, such transfers are governed by data processing agreements that impose obligations equivalent to those applicable in the receiving jurisdiction and require the recipient to maintain the confidentiality and security of your personal data.
8.1 pk111 retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, or to comply with applicable legal, regulatory, and audit requirements. The following indicative retention periods apply:
8.2 Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised, aggregated data may be retained beyond these periods for statistical and analytical purposes, as it no longer constitutes personal data.
9.1 pk111 employs a layered approach to data security designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. The following technical and organizational measures are in place:
9.2 In the event of a personal data breach that presents a risk to Users, pk111 will notify affected individuals in accordance with applicable legal requirements without undue delay.
Enable Two-Factor Authentication in your pk111 account settings. Use a strong, unique password for your pk111 account. Never share your login credentials or OTP codes with anyone — including people claiming to be pk111 support staff. pk111 will never ask for your password by email, SMS, or live chat.
10.1 You have the following rights in relation to your personal data held by pk111. To exercise any of these rights, submit a written request to pk111's support team using the contact details in Section 14. pk111 will respond within 30 days of a valid, verified request.
Request a copy of all personal data pk111 holds about you, including what categories of data are held and for what purpose.
Request correction of any inaccurate or incomplete personal data held by pk111 in your account profile or records.
Request deletion of your personal data where it is no longer needed for the purpose for which it was collected, subject to legal retention obligations.
Request that pk111 restrict the processing of your data while a dispute regarding its accuracy or the lawfulness of processing is being resolved.
Request a machine-readable copy of personal data you have provided to pk111, for transfer to another service provider where technically feasible.
Object to the processing of your data for legitimate interest purposes, including direct marketing communications, at any time and without providing a reason.
11.1 The pk111 platform is strictly restricted to individuals aged 21 years and older. pk111 does not knowingly collect or process personal data from persons under the age of 21. All account registrations require CNIC-based KYC verification which includes mandatory age confirmation.
11.2 If pk111 discovers that personal data has been collected from a person under the age of 21, that data will be permanently and securely deleted, the associated Account will be immediately closed, and any deposited funds will be returned to the originating payment method. The incident will be documented and reviewed in accordance with our safeguarding procedures.
11.3 If you believe that a minor has registered or is using a pk111 Account, please contact pk111 support immediately at [email protected] (plain text; not a clickable link). All reports of this nature are treated as high-priority and investigated without delay.
12.1 Where you have opted in to marketing communications at registration or in your account settings, pk111 may send you promotional information about bonuses, new games, PSL-related betting offers, slot promotions, and pk111 Casino events via email and SMS to your registered Pakistani mobile number.
12.2 You may withdraw your consent to marketing communications at any time by: (a) updating your communication preferences in your pk111 account settings; or (b) contacting pk111 support via live chat requesting opt-out. Withdrawal of consent does not affect the lawfulness of marketing sent before the opt-out was received.
12.3 Even if you opt out of marketing communications, pk111 will continue to send you service-essential communications such as deposit confirmations, withdrawal notifications, security alerts, KYC requests, and updates to these Terms or this Privacy Policy. These communications are sent on the basis of contract performance and legal obligation, not consent.
13.1 pk111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, platform features, or data processing practices. The effective date displayed at the top of this page will be updated whenever a new version is published.
13.2 Where changes to this Privacy Policy are material — meaning they significantly affect how your personal data is used — pk111 will notify registered Users via the email address registered to their Account prior to the changes taking effect. Continued use of the pk111 platform following notification constitutes acceptance of the updated Privacy Policy.
13.3 If you disagree with any change to this Privacy Policy, you may close your pk111 Account by contacting our support team. Closure requests will be processed in accordance with the account termination provisions in the pk111 Terms and Conditions.
14.1 For any questions about this Privacy Policy, to exercise your data rights, or to raise a privacy-related complaint, please contact pk111's support team. Our support agents are available 24/7 via live chat and are fluent in both Urdu and English to assist Pakistani users effectively.
14.2 Email contact for privacy and data matters: [email protected] (plain text only — this is not a clickable link). Please include "Privacy Request" or "Data Rights Request" in the subject line of your email, along with your registered account username and a description of your request.
14.3 pk111 will acknowledge all data rights requests within 5 business days and provide a full response within 30 calendar days of receiving a valid, verified request. Where a request is complex or involves a large volume of data, pk111 may extend the response period by a further 30 days, with notice provided within the initial 30-day window.
14.4 If you are unsatisfied with pk111's handling of a privacy complaint after exhausting our internal complaint process, you have the right to raise the matter with the relevant supervisory authority or data protection regulator applicable in your jurisdiction.
pk111's support team in Pakistan is available around the clock via live chat. Whether your question is about how your CNIC data is stored, how to update your registered email address, or how to withdraw your marketing consent — our team will assist you clearly and promptly in Urdu or English.
Backed by robust data protection, instant JazzCash and EasyPaisa support, and 24/7 Urdu-English customer service — pk111 is where Pakistan's most serious players bet.
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